Frequently Asked Questions
When will my Order arrive during Holiday season?
Due to the high demand during Holiday season, you order will take a few extra days. While most orders take 5-7 business days, in the case of the Holiday rush of orders, it may take up to an extra 7 days.
Where do I place an order for a sold out Item?
Please contact us by directly messaging us on the blue messenger button at the bottom right of the page. We have a 24 hour support staff that is there to assist you. If you would like to order an item that is sold out, let us know, and we will make sure you get your item no matter what!
How do I get in touch with Customer Service?
Please click on the messenger icon at the bottom right of the page and someone will be there to assist you right away!
How do I send an item as a gift to someone after placing the order?
If you would like to send a gift item, please let our customer service team know, and we will send out your item as a gift to whichever address you instruct.
Which countries do you ship to?
Customers using international credit cards issued in CHINA, BRAZIL, CANADA, GERMANY, UK or US and ALL OTHER COUNTRIES can place orders on this website with no problems at all. We take orders and ship worldwide and you are guaranteed to receive your ordered item!
Is it safe to use my credit card?
At So Freakin' Cute, we understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.
Why has my favorite product been discontinued?
We apologize for discontinuing your favorite product. Please keep in mind that when a product is discontinued, it is not done impulsively, but by taking into account many factors. Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the world. Please e-mail us with the name of your favorite product that has been discontinued and we will try our best to get your product custom made and delivered to you without any additional charge!